Apple Watch Tips

Set up your Apple Watch

Learn how to set up your Apple Watch with your iPhone.

 

     

Before you begin

  • To set up and use your Apple Watch, you need an iPhone 5 or later with the latest version of iOS.
  • On your iPhone, go to Settings > Bluetooth and make sure that Bluetooth is on.
  • Make sure that your iPhone is connected to Wi-Fior a cellular network.
  • Put on your Apple Watch, and keep your Apple Watch and iPhone close together as they sync.

If you already set up your Apple Watch but want to use it with a different iPhone, you cantransfer your Apple Watch and its content to your new iPhone

Turn on your Apple Watch

To turn on your Apple Watch, press and hold the side button until you see the Apple logo. It might take a few minutes. Then select a language and choose a region. To scroll up or down, rotate the Digital Crown.

Get help if your Apple Watch won’t turn on or if you’re asked to enter a passcode and forgot it.

Side button

Open the Apple Watch app on your iPhone

On your iPhone, tap Start Pairing, then tap it again on your Apple Watch. Wait for an animation to appear on your Apple Watch.

Hold your iPhone over the animation, then center the watch face in the viewfinder. Wait for a message to say that Your Apple Watch is Paired.

If you can’t use the camera, tap Pair Apple Watch Manually, then follow the steps that appear.

Pairing screen on Apple Watch

Set up and pick a wrist

On your iPhone, tap Set Up as New Apple Watch. If you’ve set up before, you can tap Restore from Backup. Then choose which wrist you want to wear your Apple Watch on. Read the Terms and Conditions and tap Agree, then tap Agree again to continue.

If you see an Activation Lock screen, your Apple Watch is linked to an Apple ID. You need to enter the email address and password for that Apple ID to continue set up. If your Apple Watch was previously owned, you might need to contact the previous owner to remove Activation Lock.

 

Set up route tracking and Siri

Choose whether you want your Apple Watch to track your workout routes and the weather, which uses Location Services. Then choose whether to use Siri. If Siri isn’t already set up on your iPhone, it will turn on after you choose this option.

Then your Apple Watch shows you which settings it shares with your iPhone. If you turned on Find my iPhone, Location Services, Wi-Fi Calling, and Diagnostics for your iPhone, these settings automatically turn on for your Apple Watch.

 

Sign in with your Apple ID

Enter your Apple ID password, then tap Next. You need to sign in with your Apple ID password to use features like Digital Touch, Apple Pay, and Handoff. If Find My iPhone isn’t set up on your iPhone, you’ll be asked to turn on Activation Lock.

If you forgot your Apple ID or password, you can find your Apple ID or reset your password.

Create a passcode

Choose whether to create a passcode for your Apple Watch. You need a passcode for features like Apple Pay.

Tap Create a Passcode or Add a Long Passcode on your iPhone. Switch to your Apple Watch to enter your new code, then tap Yes or No to choose if unlocking your iPhone will also unlock your Apple Watch.

You’ll also be asked to set up Apple Pay by adding a card.

Passcode screen

Set up the Activity app and SOS

You can set up the Activity app by entering some information about yourself and setting your goals. If you already set up Activity on another Apple Watch, you won’t get this step. If you skip this step, you can set up Activity later in the Apple Watch app on your iPhone.

You’ll be asked to set up SOS, which calls local emergency services when you press and hold the side button.

Activity screen

Sync your apps

Tap Install All to sync iPhone apps that work with your Apple Watch. Only apps that are compatible with your Apple Watch will sync. Tap Choose Later to sync only basic information like Mail, Contacts, and Messages.

Wait for your iPhone and Apple Watch to sync. Depending on the amount of data you’re syncing, this might take some time. Keep your devices close together until you hear a chime and feel a gentle tap from your Apple Watch.

Syncing screen

Get help

If you can’t set up your Apple Watch or you get an error message:

  1. Make sure that your iPhone has the latest version of iOS.
  2. Turn off your iPhone and turn it back on.
  3. Turn off your Apple Watch and turn it back on.

If your Apple Watch disconnects from your iPhone, you can connect them again.

If you need more help, contact Apple Support.

 

Apple Music Tips

Use Apple Music in the Music app

With your Apple Music membership, you can access more than 30 million songs, curated radio and playlists, and music recommendations, all in the Music app.

When you join Apple Music, you get access to a whole world of music—any of our 30 million songs and all of your songs—through the Music app.

In the Library tab, you can find all of your music. The For You tab has music that’s handpicked by experts just for you, and exclusive content from your favorite artists. The Browse tab shows you all of the latest hits and curated playlists. From the Radio tab, you can listen to Beats 1, our 24/7 worldwide radio station, and Apple Music’s on-demand stations. And you can use the Search tab to find music that you want to listen to or see what other members are searching for.

If you’re not already a member of Apple Music, join today and get 3 months free.*

Apple Music features vary by country.

Library and Playlists

The Library tab makes it easy to navigate all of your music, wherever it comes from—from the iTunes Store, from a rare import CD, or from your Apple Music membership. Every time that you add a song, album, or playlist, we keep it at the top of Library in Recently Added. Tap Edit in the upper-right corner to change which view options (Playlists, Artists, Albums, Songs, Video, Genres, Compilations, Composers, and Downloaded Music) you see.

Play your music

If you want to listen to an artist’s entire collection of music that you’ve saved to your library, find the artist in Library > Artists. Tap Shuffle All  to play all of their music.

When you play a song, you see a player at the bottom of the screen. You can keep browsing other titles to find the perfect next song.

Tap or swipe up on the player at the bottom to see the Now Playing screen and controls. Tap the  at the top of the screen or swipe down to close Now Playing.

Up Next, Shuffle, and Repeat

Also on the Now Playing screen, you can rewind, pause, or fast forward a song, control the volume, read song lyrics, and more.

Swipe up on Now Playing to show your Up Next queue, which lists all of the songs that you’ve selected for playback.

Drag songs with move icon to rearrange the order, or swipe left to remove a song that you’d like to skip.

Tap shuffle icon Shuffle to shuffle the songs in a playlist or album.

Tap repeat icon Repeat once to play an entire playlist or album on repeat or twice to repeat one song. Tap repeat icon a third time to clear the repeat.

If you have repeat turned on, you might not see move icon .

Show Lyrics

Lyrics aren’t available for all songs. When lyrics are available, tap  then Lyrics to show the lyrics, or tap Show to the right of Lyrics above Up Next.

You can’t use Lyrics in Airplane Mode or when you’re not connected to the Internet. And, if you have explicit content turned off, lyrics might not be visible to you if they contain explicit words.

Learn more about Lyrics in Apple Music.

Create a playlist

You can create playlists to listen to or share with friends. From the Library tab, tap Playlists, then New Playlist. Fill in details for your playlist, such as the title and description, then add music. If you like, you can also add an image. When you’re happy with your playlist, tap Done in the upper-right corner.

If you don’t see Playlists under Library, tap Edit in the upper-right corner, then tap Playlists to turn it on. Tap Done to return to Library.

Share your music

To share a song, press and hold the song, then tap Share Song . To share an album or playlist, tap , then Share Album or Playlist . You can share music to Facebook or Twitter, send using Mail or Messages, or copy the link.

With iOS 10 or later, people you share music with in Messages can listen to or preview songs directly in the Messages app. If they have an Apple Music membership, they can play the full song. If they don’t have an Apple Music membership, they can listen to the iTunes Store preview for the item and then go to the iTunes Store to purchase it.

Listen offline

You can download songs, albums, or playlists to your device so that you can listen to them when you’re not connected to the Internet**.

Find the song, album, or playlist that you want to download, then tap Apple Music download icon. You’ll see  when the download is complete. If you don’t see Apple Music download iconadd the music to your Library, then download it to your device.

If you want to automatically download any music that you add to your library, go to Settings > Music, then scroll to the Downloads section and turn on Automatic Downloads. After you turn on Automatic Downloads, when you add music to your library, it downloads automatically to your device or computer. You’ll see  when the download is complete.

If you want to see only music that’s downloaded to your device, tap Library > Downloaded Music. A message that says “Showing only music on this [device]” appears at the top of the screen. Tap Library in the upper-left corner to see all of your music.

For You

In the For You tab, you can discover albums and playlists curated by our team of experts to match your musical tastes, updated daily. The suggestions you see in For You are influenced by:

You can also see what you’ve been playing recently, as well as posts from your favorite artists in Connect.

Connect

You can Like Connect posts, write comments to the artist, and see what other fans have to say. You can also share an artist’s post with your friends through social media. Just tap Share.

To follow an artist in Connect, search for or tap an artist to open their artist page, tap , and then tap Follow on Connect follow on Connect . When you follow an artist, any new posts that they make are automatically added to your Connect Posts feed. You can follow an artist even if you don’t have their music in your library.

To see the artists that you follow, tap your profile icon in the upper-left corner, and then tap “Find More Artists and Curators.” Tap unfollow on Connect to the right of an artist to stop following them. To stop automatically following artists when you add their songs to your music library, turn off Automatically Follow Artists: Tap For You, then tap account icon or your photo. Tap “Find More Artists and Curators,” then turn off Automatically Follow Artists.

Browse

Apple Music is dedicated to bringing you the latest and greatest in music. The Browse tab features music that’s new, popular, and up-and-coming each week, and you can browse the Apple Music Catalog by genre.

In the Browse tab you’ll also find playlists curated by Apple Music Editors and industry partners. Tap Curated Playlists to view new and featured playlists, playlists created with specific activities and moods in mind, and playlists curated by industry names you’re sure to recognize. You can also listen to genre-specific playlists.

And you can add any of these songs and playlists to your library, too.

Radio

Beats 1, our 24/7 radio station, features radio shows from legendary artists and DJs that you can listen to live or on-demand. Tune in to hear exclusive interviews, guest hosts, and the best of what’s going on in music.

Radio also features curated stations for every genre of music, or you can create your own custom stations. These stations don’t have ads, and you can skip an unlimited number of songs as you listen. You can also add songs that you like to your Apple Music library.

Learn more about Radio.

You can also use Siri to search Apple Music at any time or ask Siri to help you play music using instructions like these:

  • “Play the top songs from 2016.”
  • “Play more songs like this.”
  • “Add the new Taylor Swift album to my library.”
  • “Play an album by Pharrell Williams that you think I will like.”
  • “Play Drake’s top songs.”
  • “Play happy music.”
  • “Play something for working out.”
  • “Play my new releases.”

Listen to Radio in Apple Music

Listen to Beats 1—Apple’s 24/7, free worldwide radio station—and other live stations on your iPhone, iPad, iPod touch, Mac, PC, Apple TV, or Android phone. Apple Music members can also listen to curated on-demand stations or create their own.

About Radio

Radio includes:

  • Beats 1. Beats 1 broadcasts 24/7 to more than 100 countries. Tune in for free to hear exclusive interviews, guest hosts, and the best of what’s going on in music. Listen now to Beats 1 and view the full program guide.
  • Other live stations. Apple Music also features live stations such as Bloomberg Radio, ESPN News and Sports, and NPR News and Culture. You don’t need to be a member of Apple Music to listen to Beats 1 or these other live stations.
  • On-demand and custom stations. With an Apple Music membership, you can listen to curated on-demand stations or create your own custom stations. These stations don’t have ads, and you can skip an unlimited number of songs as you listen. You can also add songs that you like to your Apple Music library.

Start listening to Radio

Before you can listen to Radio, make sure that your device meets the requirements and sign in with your Apple ID.

To listen on your iPhone, iPad, iPod touch, open the Music app and tap the Radio tab  at the bottom of the screen.

To listen on your Mac or PC, open iTunes. In the upper-left corner, choose  Music. Then, from the navigation bar at the top of iTunes, choose Radio.

To listen on your Apple TV, open the Music app, then select Radio at the top of the screen.

To listen on your Android phone, open the Music app, tap Android menu icon in the upper-left corner, then tap Radio.

Create a custom station from a song, album, or artist

Use Search to find artists, albums, or songs that you want to use to create a custom Radio station. You can search the entire Apple Music catalog for specific artists, albums, or songs, or see trending searches. To search Apple Music:

  • On your iPhone, iPad, iPod touch, tap the Search tab Android search icon at the bottom of the screen.
  • On your Mac or PC, click in the Search box in the upper-right corner of iTunes, then click All Apple Music.
  • On your Apple TV, select Search from the top of the screen.
  • On your Android phone, tap Android search icon in the upper-right corner of the app.

Then, scroll to the Stations section and choose the station that you want to listen to.

On your iPhone, iPad, or iPod touch, you can use 3D Touch to create a station. When you find a song or artist that you would like to create a station from, use 3D touch or tap More Options , then tap “Create Station.” You can also ask Siri to “Start a station from …” and then say the name of a song, album, or artist.

Your new station will be added to your list of Recently Played stations. Recently Played stations are in order of most recently played and can’t be deleted.

Fine-tune your custom stations

While listening to your custom station in Radio on your iPhone, iPad, iPod touch, tap a song to open the Now Playing screen, then tap . Tap Play More Like This or Play Less Like This to fine-tune your custom station.

While listening on your computer, click  then click Play More Like This or Never Play This Song.

While listening on your Apple TV, hold down on the Touch surface of your remote, then select Play More Like This or Play Less Like This.

You can also turn Explicit Content on or off on your iPhone, iPad, iPod touchin iTunes on your Mac or PC, on your Apple TV, or on your Android phone.

Add music from Radio to your library

When you hear music that you like on Radio, you can add it to your Library or just add it to a playlist.

On your iPhone, iPad, iPod touch:

  1. Tap the song to open the Now Playing screen, then tap iOS More Options icon to the right of the song.
  2. Tap “Add to Library ” to add the song to your Library or tap “Add to a Playlist   .”

On your Mac or PC:

  1. Hold your pointer over the song’s name at the top of iTunes, then click  .
  2. Choose “Add to Library” or “Add to Playlist.” You can add the song to an existing playlist or create a new one.

On your Apple TV, hold down on the Touch surface of your remote, then select “Add to Library” or “Add to a Playlist.”

On your Android phone:

  1. Tap Android More Options icon to the right of the song, album, or playlist.
  2. Tap  Android add icon to add the song to My Music or tap “Add to a Playlist.”

Share your stations

On your iPhone, iPad, iPod touch, Mac or PC, you can share any Radio station through AirDrop, Messages, Mail, Twitter, and Facebook. Tap iOS More Options icon  or click , and then tap or click Share Station .

On your Android phone, tap the Share icon  to see your sharing options.

Radio requirements

To listen to Radio, you need an Apple ID and:

  • iOS 8.4 or later on your iPhone, iPad, or iPod touch. Update your iPhone, iPad, or iPod touch.
  • iTunes 12.2 or later on your Mac or PC. Get the latest version.
  • An Apple TV (4th generation) with tvOS 9.0 or later.
  • An Android phone with Android 4.3 (Jelly Bean) or later and the Apple Music app.

To access the full Radio experience, join Apple Music.

Radio is available only in select countries and features vary by country. Find out what’s available in your country.

Learn how to cancel your membership, change from an Individual to a Family or Student membership type, or join an existing Family Membership.

Cancel your membership

You can cancel your Apple Music membership on your iPhone, iPad or iPod touch; your Mac or PC; or your Apple TV (4th generation).

Your membership might renew if you don’t cancel your membership more than 24 hours before your renewal date.

On your iPhone, iPad or iPod touch: Open the Music app and tap For You. Tap your profile icon  or your photo in the upper-right corner, then tap View Apple ID. (You might be asked to sign in.) Under Subscriptions, tap Manage, then follow these steps to cancel your Apple Music membership.

On your Mac or PC: Open iTunes. From the menu bar at the top of your computer screen or the top of the iTunes window, choose Account > View My Account. (You might be asked to sign in.) Under Settings, click Manage to the right of Subscriptions, then follow these steps to cancel your Apple Music membership.

On your Apple TV (4th generation): Go to Settings > Accounts, then select Manage Subscriptions under Subscriptions. (You might be asked to enter your Apple ID and password.) Then follow these steps to cancel your membership. On Apple TV (3rd generation or earlier), you can only manage subscriptions on an iOS device or computer.

Change your membership

With a Family Membership to Apple Music, families of up to six people can enjoy all of the benefits of Apple Music, each with their own library. If you joined Apple Music as an individual member, you can change to a Family Membership at any time. You can also switch back to an Individual Membership if you choose. You can also join an existing Family Membership.

To use a Family Membership to Apple Music, you must set up Family Sharing on your iOS device or Mac. Learn more about Apple Music and Family Sharing.

With a Student Membership, students attending degree-granting colleges or universities in select countries can use Apple Music at a discounted membership price for up to 48 months (4 years). Learn more about joining as a student member.

Follow the steps to change from an Individual Membership to a Family or Student Membership on your iPhone, iPad, or iPod touch; on your Mac or PC; or on your Apple TV (4th generation).

On your iPhone, iPad, or iPod touch

  1. In the Music app, tap For You, then tap Apple Music profile icon or your photo in the upper-right corner.
  2. Tap View Apple ID. You might be asked to sign in or use Touch ID.
  3. Tap Subscriptions. If you have more than one subscription, then tap Apple Music Membership to see your membership options.
  4. Under Options, choose the type of membership that you want.
    If you want to change to a Family Membership, tap Family. Confirm your selection, then tap Back.
    If you want to change to a Student Membership, tap Student. A new window opens. Tap Verify Eligibility, then follow the steps to validate your student status.
  5. Tap Back to return to your Account screen, and then tap Done to return to the app.

On your Mac or PC

To automatically open iTunes and sign in to your Account Information page from your computer, click this link: View My Account. Or follow these steps:

  1. Open iTunes.
  2. If you’re not signed in, sign in with your Apple ID.
  3. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > View My Account.
  4. Enter your password, then press the Return or Enter key on your keyboard, or click View Account.

On the Account Information page:

  1. Scroll to the Settings section.
  2. To the right of Subscriptions, click Manage. If you have more than one subscription, click Edit to the right of Your Membership (Apple Music Membership).
  3. Choose the type of Membership that you want:
    If you want to change to a Family Membership, select Family. Then confirm your selection.
    If you want to change to a Student Membership, click Student (1 Month) Verification Required. A new window opens. Tap Verify Eligibility, then follow the steps to validate your student status.
  4. Click Done to return to Account Information, and then click Done to return to the iTunes Store.

On your Apple TV (4th generation)

  1. Open Settings, then select Accounts. Under Subscriptions, select Manage Subscriptions. You might be asked to enter your Apple ID and password.
  2. Select Apple Music membership from your list of active subscriptions, then choose the type of membership that you want.

On Apple TV (3rd generation or earlier), you can only manage subscriptions on an iOS device or computer.

Join an existing Family Membership

If you have an Apple Music Individual Membership and want to join an existing Family Membership, follow these steps:

  1. Cancel your Individual Membership.
  2. Ask the organizer of the Family Membership that you want to join to invite you to join the group.
  3. Accept the invitation to join a family group.
  4. After you accept the invitation, open the Apple Music app and check to make sure that you’re a part of the group.

MacOS Productivity Hacks

Click and hold the “Later” button in a notification for additional snooze options.

Click the Notification Center menubar icon while holding down the Option key to toggle “Do Not Disturb”.

Start writing the name of a file or directory in Finder to select it.

Press Tab and Shift+Tab to select the next and previous match.

Do a three-finger tap on a file in Finder to preview it in Quick Look.

Same to close it. You can also press Space.

Resize a window while holding down the Option key to resize from the center.

Press Shift to keep the aspect ratio. Press both keys to do both.

Press the Option key in a file context menu to get the ability to copy the path of the file.

For plain text destinations like the terminal, you can also press Cmd+C with the file selected and then Cmd+V in the terminal to paste the file path.

Move a file by pressing Cmd+C and then Cmd+Option+V in the destination directory.

Do a three-finger tap on a word to view its definition.

You can also press Ctrl+Cmd+D or force tap if you have Force Touch.

Insert an emoji anywhere by pressing Ctrl+Cmd+Space.

In Finder, press Shift+Cmd+. to toggle hidden files.

Works in the Open and Save dialog too.

Rearrange menubar items by dragging one while pressing the Cmd key.

Hide rarely used menubar items with the Bartender app (paid).

Apple Pay Tips

About Apple Pay

Apple Pay offers an easy, secure, and private way to pay on iPhone, iPad, Apple Watch, and Mac.

What do I need to use Apple Pay?

Here’s what you need to use Apple Pay in supported regions:

In stores, you can use Apple Pay on your iPhone or Apple Watch. Within apps, you can use Apple Pay on your iPhone, iPad, and Apple Watch. Within websites in Safari, you can use Apple Pay on your iPhone, iPad, and Mac.

To use Apple Pay with Safari on a Mac model without built-in Touch ID, go to Settings > Wallet & Apple Pay and turn on Allow Payments on Mac.

How do I add a card to Apple Pay?

You can start using Apple Pay as soon as you add your credit or debit card to Wallet. Remember to add your cards to any device that you want to use with Apple Pay.

Your bank and AppleCare are ready to help you with issues when adding credit or debit cards to your device. You can contact your bank or AppleCare, which will help you resolve your issue. Get help adding a card to Apple Pay.

How do I use Apple Pay?

You can use Apple Pay in stores, within apps, and on websites in Safari. In the UK, you can also use Apple Pay with Transport for London (TfL). You might need to take an extra step or you might not be able to use Apple Pay, depending on the store and the transaction amount:

  • Australia: You might need to enter your PIN for purchases over 100 AUD.
  • Canada: You might not be able to use Apple Pay for purchases over 100 CAD.
  • France: You might not be able to use Apple Pay for purchases over 20 EUR.
  • Hong Kong: You might not be able to use Apple Pay for purchases over 500 HKD.
  • New Zealand: You might need to enter your PIN for purchases over 80 NZD.
  • Russia: You might need to sign a receipt or enter your PIN for purchases over 1000 RUB.
  • Singapore: You might need to sign a receipt or enter your PIN. At some stores, you might not be able to use Apple Pay for purchases over 100 SGD.
  • Spain: You might need to enter a PIN for purchases over 20 EUR.
  • Switzerland: You might need to sign a receipt or enter your PIN for purchases over 40 CHF.
  • United Kingdom: You might not be able to use Apple Pay for purchases over 30 GBP.

In stores, look for one of these symbols at checkout. If you can’t use Apple Pay at a store that displays one of these symbols, let us know.

Contactless payment symbol   Apple Pay symbol

Within apps and websites in Safari, look for the Buy with Apple Pay button or Apple Pay as a payment method.

Buy with Apple Pay button   Apple Pay button

Will I continue to earn rewards and benefits from my credit or debit cards when I pay using Apple Pay?

Yes. When you pay using Apple Pay, you’ll continue to get the rewards, benefits, and security that your credit or debit card provides. Learn more about rewards.

     

How do I return an item that I bought using Apple Pay in a store?

The cashier can use the Device Account Number to find the purchase and process the return, just as they would with a traditional credit or debit card payment. To see the last four or five digits of the Device Account Number:

  • For your iPhone or iPad, go to Wallet & Apple Pay, tap the card, and tap  .
  • For your Apple Watch, open the Watch app on your iPhone, go to the My Watch tab, tap Wallet & Apple Pay, then tap your card.

If the cashier needs your card details to process the return, you can follow the same steps for making a payment:

  1. On the device that you used to make the original payment, select the card that you want to be refunded. Remember to use the card registered within Apple Pay, not your physical card.
  2. On your iPhone, hold the device near the reader and authorize the return with Touch ID or passcode. On your Apple Watch, double-click the side button and hold the display of your Apple Watch within an inch of the contactless reader.

Depending on the return and refund policies of the store, it may take up to several days for the return transaction to appear on your credit or debit card statement. Apple Pay activity is also included on your credit and debit card statements.

How can I check my recent transactions?

When you view your card in Wallet, you’ll see the last transaction for each credit card or debit card. You might also see the last ten transactions for your cards. Just tap the card and tap  . Then tap the Transactions tab. Depending on your bank, you might see only transactions made from your device. Or you might see all transactions made from your credit or debit card account, including all Apple Pay devices and your actual card.

Some banks provide only initial authorization amounts to Wallet, which might be different from the final transaction amount. Depending on your bank, you might see different transaction amounts from locations such as restaurants, gas service stations, hotels, and car rental companies. Always refer to the credit or debit card statement from your bank for final transaction details.

How secure is Apple Pay?

Apple Pay is safer than using a traditional credit or debit card. Every transaction on your iPhone or iPad requires you to authenticate with Touch ID or your passcode. Your Apple Watch is protected by the passcode that only you know, and your passcode is required every time you put on your Apple Watch. Your card number and identity aren’t shared with the merchant, and your actual card numbers aren’t stored on your device or on Apple servers.

When you pay in stores, neither Apple nor your device sends your actual credit or debit card numbers to merchants. When you pay within apps and websites in Safari, the merchant will only receive information like name, email address, billing and shipping addresses that you authorize to share to fulfill your order. Apple Pay retains anonymous transaction information such as approximate purchase amount. This information can’t be tied back to you and never includes what you’re buying. Apps that use Apple Pay must have a privacy policy that you can view, which governs the use of your data.

Learn more about Apple Pay security and privacy.

What if my iPhone, iPad, Apple Watch, or Mac is lost or stolen?

With Apple Pay, you authorize each purchase with Touch ID or your passcode. And every time you put on your Apple Watch, you need to enter your passcode to access it. These features help prevent other people from using Apple Pay on your iPhone, iPad, Apple Watch, or Mac.

You can go to icloud.com/find or use the Find My iPhone app to suspend or permanently remove the ability to pay from that device with Apple Pay. Your cards will be suspended or removed from Apple Pay even if your device is offline and not connected to a cellular or Wi-Fi network. You can also call your bank to suspend or remove your cards from Apple Pay. Learn more about what to do if your iPhone is lost or stolen.

Can I continue to use my plastic credit or debit cards if I suspend or remove my cards in Wallet?

When you suspend or remove your cards in Wallet, your device-specific Device Account Number is suspended or removed. You can continue to use your plastic credit or debit cards.

I’m a merchant. How can I accept Apple Pay in my store?

Learn how to get started if you want to accept Apple Pay in your store.

I’m an app developer. How can I accept Apple Pay within my apps or website?

To accept Apple Pay within your app or on your website, go to Apple Pay for developers to learn how to get started.

*Make sure that you sign in to iCloud on all your devices. On your iOS device, you need to set up Touch ID or a passcode. If you turn off Touch ID or remove your passcode, all credit and debit cards will be removed from that device. On your Apple Watch, you need to set up a passcode and make sure that Wrist Detect is on. If you turn off Wrist Detect, remove your passcode, or sign out of iCloud, all credit and debit cards will be removed from your Apple Watch.

Pay in stores

With your iPhone or Apple Watch, you can pay in stores that accept contactless payments. Just look for one of the above symbols at checkout.2

Pay with iPhone

To use your default card, rest your finger on Touch ID and hold your iPhone within an inch of the contactless reader until you see Done and a checkmark on the display. Watch the demo to see how it works.

 

Pay with Apple Watch

To use your default card, double-click the side button and hold the display of your Apple Watch within an inch of the contactless reader. Wait until you feel a gentle tap. Watch the demo to see how it works.

 

If you need to choose Credit or Debit on the terminal, choose Credit. If you need to provide the last four digits of your card, use the Device Account Number. For iPhone, open Wallet, tap your card, then tap info icon to see the Device Account Number. For Apple Watch, open the Watch app on your iPhone, tap Wallet & Apple Pay, then tap your card to see the Device Account Number.

Depending on the store and transaction amount, you might need to sign a receipt or enter your PIN.

Pay with a different card instead of your default card

To switch cards on your iPhone, hold your device near the reader without resting your finger on Touch ID. When your default card appears, tap it, then tap the one that you want to use. Rest your finger on Touch ID to pay.

On your Apple Watch, double-click the side button. When your default card appears, swipe left or right to switch cards. Hold your watch near the reader to pay.

 

Pay within apps

With your iPhone, iPad, and Apple Watch you can use Apple Pay to pay within apps when you see Apple Pay as a payment option. Look for one of the above buttons in apps.

To pay with Apple Pay within an app:

  1. Tap the Buy with Apple Pay or Apple Pay button. Or choose Apple Pay as the payment method when checking out.
  2. Check your billing, shipping, and contact information to make sure that they’re correct. If you want to pay with a different card, tap > next to your card.
  3. If you need to, enter your billing, shipping, and contact information on your iPhone or iPad. Apple Pay will store that information, so you won’t need to enter it again.
  4. On your iPhone or iPad, place your finger on Touch ID. On your Apple Watch, double-click the side button. When your payment is successful, you’ll see Done and a checkmark on the screen.

Pay on websites in Safari

With your iPhone, iPad, and Mac you can use Apple Pay to pay on websites in Safari.

 

With your iPhone or iPad

  1. Tap the Buy with Apple Pay or Apple Pay button.
  2. Check your billing, shipping, and contact information to make sure that they’re correct. If you want to pay with a different card, tap > next to your card.
  3. If you need to, enter your billing, shipping, and contact information. Apple Pay will store that information so you won’t need to enter it again.
  4. When you’re ready, make your purchase and place your finger on Touch ID. When your payment is successful, you’ll see Done and a checkmark on the screen.

With your MacBook Pro with Touch ID

  1. Tap the Apple Pay or Buy with Apple Pay button.
  2. Check your billing, shipping, and contact information to make sure that they’re correct. To pay with a different card instead of your default card, click  next to your default card and select the card you want to use.
  3. If you need to, enter your billing, shipping, and contact information. Apple Pay will store that information so you won’t need to enter it again.
  4. When you’re ready, make your purchase. Follow the prompts on the Touch Bar and place your finger on Touch ID. If Touch ID is off, tap the Apple Pay icon on the Touch Bar and follow the prompts on the screen. When your payment is successful, you’ll see Done and a checkmark on the screen.

With other Macs

  1. Make sure that you’re signed in to the same iCloud account on your iPhone, iPad, Mac, or Apple Watch. Also, your Mac needs to have Bluetooth on.
  2. Tap the Buy with Apple Pay or Apple Pay button.
  3. Check your billing, shipping, and contact information to make sure that they’re correct. To pay with a different card instead of your default card, click  next to your default card and select the card you want to use. You can choose credit and debit cards from any iPhone or Apple Watch that is nearby and signed into the same iCloud account.
  4. If you need to, enter your billing, shipping, and contact information. Apple Pay will store that information on your iPhone, so you won’t need to enter it again.
  5. When you’re ready, make your purchase. On your iPhone, place your finger on Touch ID or double-click the side button on your Apple Watch. When your payment is successful, you’ll see Done and a checkmark on the screen.

Use a rewards card

At participating stores, you can receive or redeem rewards using Apple Pay. Just add your rewards card to Wallet and use it when you pay with Apple Pay. If you want your rewards card to appear automatically in a store, go to the card, tap Info icon, then turn on Automatic Selection.

After using your rewards card, Apple Pay switches to your default payment card to pay for the purchase. Depending on the store, you can apply your rewards card and payment card in one step, or you might need to wait until the terminal or cashier asks for payment.

Check your transaction history

When you view your card in Wallet, you’ll see the last transaction for each credit card or debit card. You might also see the last 10 transactions for your cards. Just tap the card and tap  . Then tap the Transactions tab. Depending on your bank, you might see only transactions made from your device. Or you might see all transactions made from your credit or debit card account, including all Apple Pay devices and your plastic card.

Some banks provide only initial authorization amounts to Wallet, which might be different from the final transaction amount. Depending on your bank, you might see different transaction amounts from locations such as restaurants, gas service stations, hotels, and car rental companies. Always refer to the credit or debit card statement from your bank for final transaction details.

If a transaction was declined, contact your bank or card issuer for help.

Set up Apple Pay on your iPhone, iPad, Apple Watch, or Mac

Get started by adding your credit, debit, or prepaid cards to your iPhone, iPad, Apple Watch, or Mac.

 
Here’s what you need to use Apple Pay in supported regions:

You can add up to eight cards on any device. If you want to use Apple Pay with more than one device, you need to add your card to each device. To get started, choose your device below. After you set up Apple Pay on iPhone or Apple Watch, you can use your cards on websites in Safari on your Mac, while signed in to iCloud.

In Japan, you can also add Suica cards to Apple Pay.

     

Add a card on your iPhone

  1. Go to Wallet and tap Add Credit or Debit Card.
  2. Follow the steps to add a new card. If you’re asked to add the card that you use with iTunes, just enter its security code.
  3. Tap Next. Your bank or card issuer will verify your information and decide if you can add your card to Apple Pay. If your bank or issuer needs more information to verify your card, they’ll ask you for it. When you have the information, go back to Settings > Wallet & Apple Pay and tap your card.
  4. After your bank or issuer verifies your card, tap Next. Then start using Apple Pay.

In certain countries, you can also add rewards cards to Apple Pay. Get help adding your card to Apple Pay.

Add a card on your iPad

  1. Go to Settings > Wallet & Apple Pay.
  2. Tap Add Credit or Debit Card.
  3. Follow the steps to add a new card. If you’re asked to add the card that you use with iTunes, just enter its security code.
  4. Tap Next. Your bank or card issuer will verify your information and decide if you can add your card to Apple Pay. If your bank or issuer needs more information to verify your card, they’ll ask you for it. When you have the information, go back to Settings > Wallet & Apple Pay and tap your card.
  5. After your bank or issuer verifies your card, tap Next. Then start using Apple Pay.

You can also add rewards cards to Apple Pay. Get help adding your card to Apple Pay.

Add a card on your Apple Watch

  1. Open the Watch app on your iPhone, and go to the My Watch tab. If you have multiple watches, choose one.
  2. Tap Wallet & Apple Pay.
  3. Follow the steps to add a card. If a card is already on your iPhone, tap Add next to the card. To add a new card, tap Add Credit or Debit Card. If you’re asked to add the card that you use with iTunes, just enter its security code.
  4. Tap Next. Your bank or card issuer will verify your information and decide if you can add your card to Apple Pay. If your bank or issuer needs more information to verify your card, they’ll ask you for it. When you have the information, go back to Wallet & Apple Pay and tap your card.
  5. After your bank or issuer verifies your card, tap Next. Then start using Apple Pay.

In certain countries, you can also add rewards cards to Apple Pay. Get help adding your card to Apple Pay.

Add a card on your Mac

  1. Go to System Preferences > Wallet & Apple Pay.
  2. Tap Add Card.
  3. Follow the steps to add a new card. If you’re asked to add the card that you use with iTunes, just enter its security code.
  4. Tap Next. Your bank will verify your information and decide if you can add your card to Apple Pay. If your bank needs more information to verify your card, they’ll ask you for it. When you have the information, go back to System Preferences > Wallet & Apple Pay and tap your card.
  5. After your bank verifies your card, tap Next. Then start using Apple Pay.

Get help adding your card to Apple Pay.

Manage the cards that you use with Apple Pay

After you add cards to Wallet, you can change your default card, update your information, or remove a card.*

Change your default card

The first card that you add to Wallet is your default card. If you add more cards and want to change your default card, use these steps.

iPhone or iPad


Go to Settings > Wallet & Apple Pay on your iPhone or iPad. Tap Default Card, then choose a new card.

 

Apple Watch


Open the Watch app on your iPhone. Go to the My Watch tab, tap Wallet & Apple Pay > Default Card, then choose a new card.

 

MacBook Pro with Touch ID

Go to System Preferences > Wallet & Apple Pay. Choose a new card from the Default Card pop-up menu.

To change the default card for your iPhone, you can also open Wallet, touch and hold a card, then drag it to the front of your cards.

Update your billing and contact information

Learn how to update your billing and shipping information for the cards that you use with Apple Pay.

iPhone or iPad

  • To change your billing information, go to Settings > Wallet & Apple Pay, tap a card, then tap what you want to update.
  • To update your email address, phone number, and shipping address, go to Settings > Wallet & Apple Pay, then choose what you want to update.

MacBook Pro with Touch ID

  • To change your billing information, go to System Preferences > Wallet & Apple Pay, click a card, then click the Billing Address pop-up menu.
  • To update your email address, phone number, and shipping address, go to System Preferences > Wallet & Apple Pay, then click Contact and Shipping.

While you can’t change your card number or expiration date, it should update automatically when you get a new card. If your issuer doesn’t support updates, you might need to remove the card, then add it again.

Remove a card

If you need to, you can remove a card from your device. You can keep up to eight cards on a device.

iPhone or iPad


To remove a card that you use on your iPhone or iPad, go to Settings > Wallet & Apple Pay, tap the card that you want to remove, then tap Remove Card.

 

Apple Watch


To remove a card that you use on your Apple Watch, open the Watch app on your iPhone, go to the My Watch tab, scroll down, tap Wallet & Apple Pay, tap the card, then tap Remove Card.

 

MacBook Pro with Touch ID

To remove a card that you use on your Mac, go to System Preferences > Wallet & Apple Pay, click the card that you want to remove, then click the minus (–) sign to remove the card.

You can also remove a card directly from your device. On your iPhone or iPad, open Wallet, tap a card, tap Info icon, then tap Remove Card. On your Apple Watch, tap Wallet on the Home screen, tap a card, press it firmly, and tap Delete.

Manage your store or rewards cards

If you turn on Automatic Selection on a store card, the store card will be presented instead of your default card when you pay at the associated store. If you turn on Automatic Selection on a rewards card, your rewards information will be presented at the associated store when using Apple Pay.

When you add a store card or rewards card to Wallet, you might be asked if you want the card to be automatically selected. To turn Automatic Selection on or off:

  1. Open the Wallet app.
  2. Tap the store card or rewards card.
  3. Tap Info icon, then turn Automatic Selection on or off.

Get help if your device is lost or stolen

To use Apple Pay, you need to authorize each credit, debit, or prepaid card purchase with Touch ID or your passcode. And every time you put on your Apple Watch, you need to enter your passcode. These features help prevent other people from using Apple Pay on your iPhone, iPad, Apple Watch, or Mac.

Go to icloud.com/find or use the Find My iPhone app to suspend or permanently remove the ability to pay from that device with Apple Pay. Your cards will be suspended or removed from Apple Pay even if your device is offline and not connected to a cellular or Wi-Fi network. You can also call your issuer to suspend or remove your cards from Apple Pay. Learn more about what to do if your iPhone is lost or stolen.

You can remove the ability to pay with your credit or debit cards from Apple Pay on iCloud.com. Just sign in, click Settings, choose your device, and click Remove All. You can also call your bank to suspend or remove your cards from Apple Pay.

Get help adding cards to Apple Pay

If you need help adding cards to Apple Pay, try the steps below.

Make sure that you can add a card

Learn which countries support Apple Pay.

Check Apple Pay on the System Status page. If there’s an issue, try again after it’s resolved. If there isn’t an issue, make sure that you’re using:

Try to add a card

After each step, see if you can add your card to Apple Pay:

  1. Make sure that you’re in a supported region.
    • For your iPhone or iPad, go to Settings > General > Language & Region, then scroll to Region.
    • For your Apple Watch, open the Watch app on your iPhone, go to the My Watch tab, tap General > Language & Region, and check the region format.
    • For your MacBook Pro with Touch ID, go to System Preferences > Language & Region, and check the region.
  2. Restart your iPhone, iPad, Apple Watch, or Mac.
  3. Update to the latest version of iOS, watchOS, or macOS.
  4. Remove the card from Apple Pay, then add it again.
    • For your iPhone or iPad, go to Settings > Wallet & Apple Pay, tap the card that you want to remove, and tap Remove Card. Then add the card back to Apple Pay.
    • For your Apple Watch, open the Watch app on your iPhone, go to the My Watch tab, scroll down, and tap Wallet & Apple Pay. Tap the card and tap Remove. Then add the card back to Apple Pay.
    • For your MacBook Pro with Touch ID, go to System Preferences > Wallet & Apple Pay, click the card that you want to remove, and click the minus (–) sign. Click Delete. Then add the card back to Apple Pay.

If you still can’t add a card, contact your bank or card issuer for help.

MacBook Tips

Take a tour

Your MacBook has the following features built in:

Left side view of a MacBook, with a callout to the USB-C port.
  • USB-C port: Charge your computer, transfer data, connect to a display or projector, and more.
View of the right side of a MacBook, with callouts to the dual microphones and 3.5 mm headphone jack.
  • 3.5 mm headphone jack: Plug in stereo headphones or a digital 5.1 surround-sound speaker system and experience high-quality sound while watching movies or listening to your favorite music.
  • Dual microphones: Talk with friends or record audio.
Looking down at an open MacBook, with callouts to the FaceTime camera, power button, and Force Touch trackpad.
  • FaceTime camera: Make FaceTime video calls or take pictures and video. If the light is glowing, the camera is on. For more information, see FaceTime.
  • Power button: Press and hold for three seconds to turn your MacBook on or off, or press to put it to sleep.
  • Force Touch trackpad: Control your MacBook with gestures. The entire trackpad surface acts as a button so you can easily click anywhere. For more about using gestures, see Trackpad.

Mac mini Tips

Set up your new Mac mini

Use these basic setup steps to get your new Mac mini up and running.

Check for an Internet connection

It’s best to set up your Mac mini somewhere that has a Wi-Fi network or other connection to the Internet. Your Mac mini will use that connection to complete certain setup steps. If the network requires a password, have the password ready.

Plug in only the essential devices

If you’re using an external keyboard and trackpad or mouse, turn them on or plug them into your Mac mini. If you’re using an external display, plug it in and turn it on as well, but don’t connect any other peripherals yet. And of course plug in your Mac mini.

If you’ve never used a trackpad before, here’s a tip: To click, press down or tap on the trackpad surface.

Turn on your Mac mini

Some Mac notebooks automatically start up when you connect the computer to power or open its lid. On other Mac computers, press the power button to start up.

Use the setup assistant

A series of windows will ask you for setup details, such as your Apple ID. If you’ve used iTunes or have an iPhone or iPad, you already have an Apple ID. Use the same Apple ID on your Mac mini.

We recommend that you let the setup assistant turn on FileVaultiCloud Keychain, and Find My Mac. You can also let it transfer information from another computer or Time Machine backup, or you can do that later using Migration Assistant.

You’ll be asked to create the name and password of your computer account. You’ll need this information to log in to your Mac mini, change certain settings, and install software.

Check for software updates

When the setup assistant finishes setting up your Mac mini, you’ll see your Mac desktop, the Finder menu bar, and the Dock.

Click App Store in the Dock, then find and install any software updates. After your software is up to date, you can connect any printers or other peripherals and begin using your Mac mini.

Using 4K displays, 5K displays, and Ultra HD TVs with your Mac

Learn about Mac support for 4K displays, 5K displays, and Ultra HD TVs. Also learn about the system requirements and how to set up and adjust the display or TV.

Supported displays and configurations

You can use 4K displays and Ultra HD TVs with these Mac computers:

  • MacBook Pro (Retina, Late 2013) and later
  • Mac Pro (Late 2013)
  • iMac (27-inch, Late 2013) and later
  • Mac mini (Late 2014)
  • MacBook Air (Early 2015)
  • MacBook (Retina, 12-inch, Early 2015) and later

HDMI

You can use 4K displays and Ultra HD TVs at the following resolutions and refresh rates via the built-in HDMI port of your Mac:

  • 3840×2160 at 30 Hz refresh rate
  • 4096×2160 at 24 Hz refresh rate (mirroring is not supported at this resolution)

MacBook (Retina, 12-inch, Early 2015) and later, as well as late-2016 MacBook Pro models, support these resolutions and refresh rates over HDMI 1.4b using the USB-C Digital AV Multiport Adapter:

  • 3840×2160 at 30 Hz refresh rate
  • 4096×2160 at 24 Hz refresh rate (mirroring is not supported at this resolution)

MacBook (Retina, 12-inch, Early 2016) and late-2016 MacBook Pro models support 60Hz refresh rates over HDMI when used with a supported HDMI 2.0 display, an HDMI Premium Certified cable, and a supported USB-C to HDMI 2.0 adapter.

Single-Stream (SST) displays

Most single-stream 4K displays are supported at 30Hz operation.

With OS X Yosemite v10.10.3 and later, most single-stream 4K (3840×2160) displays are supported at 60Hz operation on the following Mac computers:

  • MacBook Pro (Retina, 13-inch, Early 2015) and later
  • MacBook Pro (Retina, 15-inch, Mid 2014) and later
  • Mac Pro (Late 2013)
  • iMac (27-inch, Late 2013) and later
  • MacBook Air (Early 2015)

With OS X Yosemite v10.10.3 and later, most single-stream 4K (4096×2160) displays are supported at 60Hz operation on the following Mac computers:

  • MacBook Pro (15-inch, Late 2016)
  • MacBook Pro (13-inch, Late 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-inch, Late 2016, Two Thunderbolt 3 Ports)
  • Mac Pro (Late 2013)
  • iMac (Retina 5K, 27-inch, Late 2014) and later

With macOS Sierra, MacBook (Retina, 12-inch, Early 2015) and later supports 4K (3840×2160) displays at 60Hz operation over DisplayPort.

Multi-Stream Transport (MST) Displays

These Mac computers support multi-stream transport (MST) displays at 60 Hz:

  • MacBook Pro (Retina, 15-inch, Late 2013) and later
  • MacBook Pro (Retina, 13-inch, Early 2015) and later
  • Mac Pro (Late 2013)
  • iMac (Retina 5K, 27-inch, Late 2014) and later

If you use a 60Hz MST display with the MacBook Pro (Retina, 15-inch, Mid 2015) with AMD Radeon R9 M370X graphics card or iMac (Retina 5K, 27-inch, Late 2014), only one additional Thunderbolt display can be supported. Learn more about Thunderbolt ports and displays.

You need to manually configure 4K displays to use MST. Follow the steps below to use the display’s built-in controls to enable this feature.

  • Sharp PN-K321: Choose Menu > Setup > DisplayPort STREAM > MST > SET
  • ASUS PQ321Q: Choose OSD menu > Setup > DisplayPort Stream
  • Dell UP2414Q and UP3214Q: Choose Menu > Display Setting > DisplayPort 1.2 > Enable
  • Panasonic TC-L65WT600: Choose Menu > Display Port Settings > Stream Setting > Auto

If your specific DisplayPort display is not listed above, check with the display’s manufacturer for compatibility information.

Your Mac will automatically detect an MST-enabled display. However, your display might require a firmware update to support 60Hz operation. Contact your display’s manufacturer for details.

Dual-Cable Displays

Some displays with resolutions higher than 4K require two DisplayPort cables to connect the display at full resolution:

  • The Dell UP2715K 27-inch 5K display is supported by iMac (Retina 5K, 27-inch, Late 2014) and later and Mac Pro (Late 2013) running OS X Yosemite v10.10.3 and later.
  • The HP Z27q 5K display is supported by iMac (Retina 5K, 27-inch, Late 2014) and later and Mac Pro (Late 2013) running macOS Sierra.

LG UltraFine Displays

The LG UltraFine 4K Display is supported on these Mac computers with DisplayPort Alt-Mode over USB-C:

  • MacBook Pro (15-inch, Late 2016)
  • MacBook Pro (13-inch, Late 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-inch, Late 2016, Two Thunderbolt 3 Ports)
  • MacBook (Retina, 12-inch, Early 2015) and later

The LG UltraFine 5K Display is supported on these Mac computers with Thunderbolt 3:

  • MacBook Pro (15-inch, Late 2016)
  • MacBook Pro (13-inch, Late 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-inch, Late 2016, Two Thunderbolt 3 Ports)

Adjusting your display

Use System Preferences > Displays to adjust or scale the resolution on your display. This can make text and objects appear larger or give you more space on your screen.

Hover your mouse over one of the resolution options to see more detail on that option. To get a Detect Displays button to appear, press the Option key. To see all the available resolutions, hold down the Option key while clicking the Scaled button.

If you change display resolutions when mirroring to a 4K display or Ultra HD TV, some distortion can occur. Turn mirroring off and back on to correct this.

To get the best graphics performance from your 4K display, connect the display or its adapter directly to your Mac, instead of connecting through another peripheral or device.

Print from your Mac mini

Learn how to print pictures and other documents from your Mac mini to a printer.

Print a document

  1. Open an item that you want to print, then choose Print from the File menu, or press Command-P.
  2. Choose your printer from the Printer pop-up menu, which lists nearby printers. You may need to wait a moment for the printer to appear in the menu.
    Print dialog
  3. Optionally change any of the other settings shown, such as the number of copies to print. Click Show Details to display additional settings that your printer or app supports. These settings vary depending on the printer and app you’re using. Click Hide Details to show just the most commonly used settings.
  4. To send the print job to your print queue, click Print.

Manage your print jobs

After you click Print, the print job goes to your print queue, which automatically sends the job to the printer. To open your print queue:

  • Click the icon of your printer in the Dock. The printer icon appears when the print queue contains jobs.
  • Or go to Apple menu > System Preferences, then click Printers & Scanners. Select your printer from the list, then click Open Print Queue.

Printer queue

You can take any of these actions from the print queue:

  • View status messages about your printer, such as “Printer is not connected.”
  • View jobs that are in progress, waiting to be printed, or couldn’t be printed because of a problem with the printer or its connection.
  • Pause, resume, or delete jobs.
  • View settings and other information about your printer, such as the printer’s name and supply levels.
  • Preview your document by double-clicking it or selecting it and pressing Space bar.

Learn more

For more information, click the question mark in the Print window or Printers & Scanners preferences.

Connect an AirPrint printer to a Wi-Fi network

You can connect an AirPrint printer to a Wi-Fi network for wireless printing from your Mac, iPhone, iPad, or iPod touch.

This general information isn’t specific to any particular AirPrint printer. For detailed steps, check the printer’s documentation or contact the printer’s manufacturer. All Wi-Fi printers need a properly configured Wi-Fi network and the name (or SSID) and password of that network.

If the printer has a built-in display

Printers with a touchscreen or other built-in display (control panel) generally expect you to use that display to select or enter the name and password of your Wi-Fi network. Check the printer’s documentation for details.

If the printer uses Wi-Fi Protected Setup (WPS)

If your Wi-Fi router isn’t made by Apple, check the router’s documentation for details about how to add a WPS printer.

If your Wi-Fi router is an AirPort Base Station:

  1. Open AirPort Utility, which is in the Utilities folder of your Applications folder.
  2. Select your base station in AirPort Utility, then enter the base station password, if prompted.
  3. From the menu bar, choose Base Station > Add WPS Printer.
  4. Select either “First attempt” or “PIN” as the type of WPS connection to allow. Then click Continue.
    • If you selected “First attempt,” push the WPS button on the printer. When the printer’s MAC Address appears in AirPort Utility, click Done.
    • If you selected “PIN,” enter the printer’s PIN number, which should be listed in the printer’s documentation. Then click Continue. When the printer’s MAC Address appears in AirPort Utility, click Done.
  5. Quit AirPort Utility.

If the printer can connect to your Mac mini via USB

You may be able to use a USB connection to set up Wi-Fi printing:

  1. Connect the printer to your Mac mini using the appropriate USB cable.
  2. Install the Mac software that came with the printer, and make sure that it includes a printer setup assistant.
  3. Use the printer setup assistant to connect the printer to your Wi-Fi network. Check the printer’s documentation for details.
  4. Disconnect the USB cable from the printer and Mac. The printer should remain connected to the Wi-Fi network.

If the printer can create an ad-hoc Wi-Fi network

You may be able to use the printer’s own ad-hoc Wi-Fi network to set up Wi-Fi printing:

  1. Install the Mac software that came with the printer, and make sure that it includes a printer setup assistant.
  2. Make sure that the printer’s ad-hoc Wi-Fi network is turned on. Check the printer’s documentation for details.
  3. Open the Wi-Fi menu on your Mac by clicking the Wi-Fi icon in the menu bar, then select the name of the printer’s ad-hoc Wi-Fi network. While your Mac is on the printer’s network, your Mac won’t be able to connect to the Internet or other services on your regular Wi-Fi network.
  4. Use the printer setup assistant to connect the printer to your Wi-Fi network. Check the printer’s documentation for details. The printer may restart before it connects to the network.
  5. Return to the Wi-Fi menu on your Mac and switch back to your Wi-Fi network.

Learn more

After the printer is connected to your Wi-Fi network, you’re ready to start printing:

Resolve printer issues on your Mac

Follow these steps if you can’t get your printer to work with your Mac.

These steps might help you to resolve printing issues such as these:

  • Your printer doesn’t appear in the Printer pop-up menu of Print dialogs.
  • Your printer doesn’t appear in Printers & Scanners preferences.
  • Your Mac displays a message that software for your device isn’t available.

If your Mac doesn’t see your printer or have the software for it

  1. Make sure that your printer is turned on and ready. For help with an error light or other error condition that appears on the printer itself, check the device’s documentation or contact the manufacturer.
  2. If your printer is connected to the USB port of your Mac, disconnect it.
  3. Check for software updates to make sure that your Mac has the latest information about your printer.
    Your Mac downloads software for most printers automatically, so it’s usually unnecessary to install software from the printer manufacturer. 
  4. If you disconnected your printer from the USB port in step 2, reconnect it now.
  5. From the Finder, choose Apple menu  > System Preferences, then click Printers & Scanners.
  6. Select your printer in the list of devices. You might need to wait a moment for it to appear.

If your printer doesn’t appear in Printers & Scanners preferences, click Add (+) at the bottom of the list, then choose the command to add a printer or scanner. The window that opens offers more ways to find your device:

Add Printer window

  • Default: Choose Default to display the list of printers connected to your Mac or discoverable on your local network. You can use the search field at the top of the window to narrow your search. 
  • IP: Choose IP if your device is connected to your network and you know the device’s IP address (or host name) and protocol. If you don’t have this information, ask your network administrator or check your device’s documentation.
  • Windows: Choose Windows if your device is connected to a PC using printer sharing, or to your network using the Windows SMB/CIFS protocol. You might first need to set up File Sharing to connect to the networked Windows resources.

If you still can’t see your printer or successfully add it, contact the printer manufacturer for support.

If your Mac has some other issue with your printer or scanner

These steps might resolve printing issues that have no other clear cause.

  1. Choose Apple menu  > System Preferences, then click Printers & Scanners.
  2. Select your printer or scanner in the list of devices, then click Delete (–) to remove it from the list.
  3. Follow the steps in the previous section to add your printer again.
  4. If the issue persists, Control-click anywhere in the list of devices in Printers & Scanners preferences. Then choose “Reset printing system” from the shortcut menu that appears.
    Resetting the printing system causes all printers and scanners—including their queues, jobs, and custom settings—to be removed from Printers & Scanners preferences.
  5. Follow the steps in the previous section to add your device again.

If the issue remains unresolved, take these final steps to remove any currently installed printer drivers that could be causing the issue:

  1. Choose Apple menu  > System Preferences, then click Printers & Scanners.
  2. Control-click anywhere in the list of devices, then choose “Reset printing system” from the shortcut menu that appears.
  3. From the Finder, choose Go > Go to Folder. Type /Library/Printers/ and click Go.
  4. The Printers folder opens. Choose Edit > Select All to select all items in the folder.
  5. Choose File > New Folder with Selection to put all of the selected items into a new folder named New Folder With Items.
    To save storage space, you can delete the New Folder With Items folder after completing the remaining steps.
  6. Follow the steps in the previous section once more.

If your printing issue persists, contact the printer manufacturer for support.

How to remove or install memory

Learn how to remove or install memory into your Mac mini computer.

General

To minimize the possibility of damage to the computer components due to static discharge, it’s important to wear an antistatic wrist strap while you work with your computer’s memory.

Choose your model

If you need help determining which Mac mini you have, use the information in How to identify Mac mini models.

Applicable models

  • Mac mini (Late 2014)

Mac mini (Late 2014) does not have user-installable RAM. You can configure the memory in your Mac mini (Late 2014) when you purchase it.

Applicable models

  • Mac mini (Late 2012)
  • Mac mini (Mid 2011)
  • Mac mini (Mid 2010)

Memory specifications

This Mac mini has these memory specifications:

Number of memory slots 2
Maximum memory
  • 16 GB for Mac mini (Late 2012)
  • 8 GB for Mac mini (Mid 2011) and Mac mini (Mid 2010)
Memory card specifications
Additional notes For best performance, don’t mix sizes of memory modules. Install two identical memory modules.

  • A pair of 2 GB, 4 GB, or 8 GB memory modules for Mac mini (Late 2012).
  • A pair of 1 GB, 2 GB, or 4 GB memory modules for Mac mini (Mid 2010) and Mac mini (Mid 2011).

Removing or installing memory

Warning: Always shut down your Mac mini and remove the power cord before installing memory. Do not install memory while your Mac mini is plugged in.

Step 1: Remove the bottom cover

  1. Turn off your Mac mini. From the Apple menu (), choose Shut Down.
  2. Disconnect all cables. Disconnect the power cord and all other cables from your Mac mini.
  3. Lay your Mac mini upside down on a soft cloth or towel, and then rotate the bottom cover counterclockwise to the unlocked position.

  4. Press on the cover to pop up the opposite side, and then remove the cover.

Step 2: Remove the original memory modules

  1. Gently spread the clips at the ends of the top memory module just enough to let the free edge pop up.

  2. Pull the module out of the slot.

  3. Repeat to remove the second, bottom module.

Step 3: Install the new modules

  1. Carefully press the notched edge of the new memory module into the bottom slot while keeping the opposite edge slightly raised.

  2. Press down on the raised edge until the clips snap into place.

  3. Repeat to install the top memory module.

Step 4: Replace the bottom cover

Warning: Don’t connect the power cord or turn on your Mac mini until you replace the bottom cover. Never operate your Mac mini without the cover in place.

  1. Replace the bottom cover using the alignment dots to place it in the unlocked position.

  2. Rotate the cover clockwise to lock it in place.

  3. Reconnect the power cord and any other cables you disconnected.

Back to top

Applicable models

  • Mac mini (Late 2009)
  • Mac mini (Early 2009)

Memory specifications

These Mac mini models have these memory specifications:

Number of memory slots 2
Base memory Configure to order (CTO) to its maximum SDRAM configuration
Maximum memory 4 GB
Memory card specifications Compatible:
– Small Outline Dual Inline Memory Module (SO-DIMM) format
– 1066 MHz PC3-8500, DDR3
– Unbuffered
– Non-parity
– 204-pin
Not compatible:
– Registers or buffers
– PLLs
– ECC
– Parity
– EDO RAM
Additional notes For best performance, don’t mix sizes; always install two identical memory modules (a pair of 1 GB or 2 GB memory modules).

 

Removing or installing memory

Important: You should not manually upgrade or replace the memory in these Mac mini models. Instead, contact an Apple Authorized Service Provider to install memory for you.

Back to top

Applicable models

  • Mac mini (Mid 2007)
  • Mac mini (Late 2006)
  • Mac mini (Early 2006)

Memory specifications

These Mac mini models have these memory specifications:

Number of memory slots 2
Base memory Configure to order; at least 512 MB or DDR2 SDRAM (one 256 MB SO-DIMM in each slot)
Maximum memory 2 GB
Memory card specifications Compatible:

  • Small Outline Dual Inline Memory Module (SO-DIMM) format.
  • 667 MHz, PC2-5300, DDR2 compliant.
  • Unbuffered
  • Nonparity
  • 200-pin
Not compatible:

  • Registers or buffers
  • PLLs
  • ECC
  • Parity
  • EDO RAM
Additional notes For best performance, use two SO-DIMMs (one in each slot) of the same DIMM size (example: two 512 MB SO-DIMMs).

Removing or installing memory

You should not manually upgrade or replace the memory in these Mac mini models. Instead, contact an Apple Authorized Service Provider or Apple Retail Store to install memory for you.

Back to top

Learn more

Checking that your computer recognizes the new memory

To check that the computer recognizes the new memory:

  1. Start up your computer.
  2. When you see the Mac OS X desktop, choose Apple () from the upper-left menu bar, then choose About This Mac.

The total memory includes the amount of memory that originally came with the computer plus the new memory you added, or if all the memory has been replaced, the new total for that memory. For detailed information about the amount of memory installed in your computer, open System Profiler by choosing Apple (), then About This Mac. Click More Info and then Memory from the Hardware section that appears in System Profiler.

If the reported memory size isn’t correct or if your Mac mini repeatedly plays three tones, it may be having trouble recognizing a memory module. If this happens, shut down your Mac mini, verify the module specifications against the requirements listed above, and then repeat the memory installation instructions to make sure the modules are installed correctly. If you still have issues, remove the memory and consult the support information that came with the memory, or contact the vendor who provided the memory.

Mac mini (Late 2014) – Technical Specifications

Processor

  • 1.4GHz
    1.4GHz dual-core Intel Core i5 (Turbo Boost up to 2.7GHz) with 3MB on-chip shared L3 cache
  • 2.6GHz
    2.6GHz dual-core Intel Core i5 (Turbo Boost up to 3.1GHz) with 3MB on-chip shared L3 cache
    Configurable to 3.0GHz dual-core Intel Core i7 (Turbo Boost up to 3.5GHz) with 4MB on-chip shared L3 cache.
  • 2.8GHz
    2.8GHz dual-core Intel Core i5 (Turbo Boost up to 3.3GHz) with 3MB on-chip shared L3 cache
    Configurable to 3.0GHz dual-core Intel Core i7 (Turbo Boost up to 3.5GHz) with 4MB on-chip shared L3 cache.

Storage1

  • 1.4GHz
    500GB (5400-rpm) hard drive
    Configurable to 1TB Fusion Drive.
  • 2.6GHz
    1TB (5400-rpm) hard drive
    Configurable to 1TB Fusion Drive or 256GB of flash storage (SSD).
  • 2.8GHz
    1TB Fusion Drive
    Configurable to 2TB Fusion Drive or 256GB, 512GB or 1TB of flash storage (SSD).

Memory

  • 1.4GHz
    4GB of 1600MHz LPDDR3 memory
    Configurable to 8GB or 16GB.
  • 2.6GHz
    8GB of 1600MHz LPDDR3 memory
    Configurable to 16GB.
  • 2.8GHz
    8GB of 1600MHz LPDDR3 memory
    Configurable to 16GB.

Graphics

  • 1.4GHz
    Intel HD Graphics 5000
  • 2.6GHz
    Intel Iris Graphics
  • 2.8GHz
    Intel Iris Graphics

Size

  • Height: 1.4 inches (3.6 cm)
  • Width: 7.7 inches (19.7 cm)
  • Depth: 7.7 inches (19.7 cm)

Weight2

  • 1.4GHz
    2.6 pounds (1.19 kg)
  • 2.6GHz
    2.6 pounds (1.20 kg)
  • 2.8GHz
    2.7 pounds (1.22 kg)

Video Support

  • Support for up to two displays at 2560 by 1600 pixels, both at millions of colors
  • Thunderbolt digital video output
    • Native Mini DisplayPort output
    • DVI output using Mini DisplayPort to DVI Adapter (sold separately)
    • VGA output using Mini DisplayPort to VGA Adapter (sold separately)
    • Dual-link DVI output using Mini DisplayPort to Dual-Link DVI Adapter (sold separately)
  • HDMI video output
    • Support for 1080p resolution at up to 60Hz
    • Support for 3840-by-2160 resolution at 30Hz
    • Support for 4096-by-2160 resolution at 24Hz
  • DVI output using HDMI to DVI Adapter (sold separately)

Audio

  • Audio line in minijack (digital/analog)
  • Audio line out/3.5 mm headphone jack (digital/analog)
  • HDMI port supports multichannel audio output
  • Support for Apple iPhone headset with microphone
  • Built-in speaker

Connections and Expansions

  • Two Thunderbolt 2 ports (up to 20 Gbps)
  • Four USB 3 ports (up to 5 Gbps)
  • HDMI port
  • SDXC card slot
  • Gigabit Ethernet port
  • Audio in port
  • 3.5 mm headphone jack
  • IR receiver

Communications

  • Wi-Fi
    802.11ac Wi-Fi wireless networking; IEEE 802.11a/g/b/n compatible
  • Bluetooth
    Bluetooth 4.0 wireless technology
  • Ethernet
    10/100/1000BASE-T Ethernet (RJ-45 connector)

Electrical and Operating Requirements

  • Line voltage: 100-240V AC
  • Frequency: 50Hz to 60Hz, single phase
  • Maximum continuous power: 85W
  • Operating temperature: 50° to 95° F (10° to 35° C)
  • Storage temperature: -40° to 116° F (-40° to 47° C)
  • Relative humidity: 5% to 95% noncondensing
  • Operating altitude: tested up to 10,000 feet
  • Typical acoustical performance: Sound pressure level (operator position): 12dBA at idle3

Limited Warranty and Service

Your Mac mini comes with 90 days of free telephone support and a one-year limited warranty. Purchase theAppleCare Protection Plan to extend your service and support to three years from your computer’s purchase date. Only the AppleCare Protection Plan provides you with direct telephone support from Apple technical experts and the assurance that repairs will be handled by Apple-authorized technicians using genuine Apple parts. For more information, visit Apple Support or call 800-823-2775.

In the Box

  • Mac mini
  • Power cord

Operating System

OS X El Capitan
Engineered to take full advantage of your Mac hardware, OS X El Capitan is designed to be as easy to use as it is beautiful to look at. It comes with an amazing collection of apps you’ll use — and love — every day. And it enables your Mac and iOS devices to work wonderfully together. Learn more

Built-in Apps4

  • Photos
  • iMovie
  • GarageBand
  • Pages
  • Numbers
  • Keynote
  • Safari
  • Mail
  • Messages
  • FaceTime
  • Calendar
  • Notes
  • App Store
  • iTunes
  • iBooks
  • Maps
  • Contacts
  • Reminders

Learn more

Configure to Order

  • 1.4GHz
    • 8GB LPDDR3 memory
    • 16GB LPDDR3 memory
    • 1TB Fusion Drive
    • Apple Remote
  • 2.6GHz
    • 16GB LPDDR3 memory
    • 3.0GHz dual-core Intel Core i7 processor
    • 1TB Fusion Drive
    • 256GB flash storage (SSD)
    • Apple Remote
  • 2.8GHz
    • 16GB LPDDR3 memory
    • 3.0GHz dual-core Intel Core i7 processor
    • 2TB Fusion Drive
    • 256GB flash storage (SSD)
    • 512GB flash storage (SSD)
    • 1TB flash storage (SSD)
    • Apple Remote

Configure your Mac mini with these options, only at the Apple Online Store.

Mac mini and the Environment

Apple takes a complete product life cycle approach to determining our environmental impact. Learn more

Mac mini is designed with the following features to reduce its environmental impact:

  • BFR-free
  • PVC-free5
  • Highly recyclable aluminum enclosure
  • Meets ENERGY STAR 6.1 requirements
  • Rated EPEAT Gold6

Apple and the Environment
Learn more about Apple’s dedication to reducing the environmental impact of our products and process. Or read our Product Environmental Reports for detailed information on the environmental performance of every Apple product.

Recycling
Apple takes a holistic view of materials management and waste minimization. Learn more about how to recycle your Mac.

Acoustic Performance

Declared noise emission values in accordance with ECMA-109

Sound Power Level
LWA,m (B)
Sound Pressure Level
Operator Position
LpA,m (dB)
Idle 1.90 (Kv=0.25) 12.0
Wireless web 1.90 (Kv=0.25) 11.5
Hard drive seek 1.95 (Kv=0.25) 12.0
  1. LWA,m is the mean A-weighted sound power level, rounded to the nearest 0.05 B.
  2. LpA,m is the mean A-weighted sound pressure level measured at the operator position (rounded to the nearest 0.5 dB).
  3. 1 B (bel) = 10 dB (decibel)
  4. KV is the statistical adder for computing upper-limit of A-weighted sound power level.
  5. The quantity, LWA,c (formerly called LWAd) may be computed from the sum of LWA,m and KV.
  6. The Wireless web test browses 25 popular websites.
  7. Configuration tested: 2.8GHz dual-core Intel Core i5 processor, 8GB memory, 1TB Fusion Drive, Intel Iris graphics.

Accessories

AirPort and Wireless

  • AirPort Express
  • AirPort Extreme
  • AirPort Time Capsule
  • Magic Keyboard
  • Magic Mouse 2
  • Magic Trackpad 2

Displays and Graphics

  • Apple Thunderbolt Display
  • Apple HDMI to DVI Adapter
  • Apple Mini DisplayPort to DVI Adapter
  • Apple Mini DisplayPort to VGA Adapter
  • Apple Mini DisplayPort to Dual-Link DVI Adapter

Mac Software

  • Aperture
  • Logic Pro X
  • Final Cut Pro X

Other Accessories

  • Apple USB SuperDrive
  • AppleCare Protection Plan

  1. 1GB = 1 billion bytes and 1TB = 1 trillion bytes; actual formatted capacity less.
  2. Weight varies by configuration and manufacturing process.
  3. Acoustics measured from typical operator position sitting in front of standard Mac mini system. Acoustics may vary by configuration.
  4. 4. Pages, Numbers, and Keynote are free on the Mac App Store for qualifying Mac computers purchased on or after October 1, 2013. OS X Yosemite or later required. Downloading apps requires an Apple ID.
  5. PVC-free AC power cord available in all regions except India and South Korea.
  6. Mac mini achieved a Gold rating from EPEAT in the U.S. and Canada.

Mac Pro Tips

Set up your new Mac

Use these basic setup steps to get your new Mac up and running.

 

Check for an Internet connection

It’s best to set up your Mac somewhere that has a Wi-Fi network or other connection to the Internet. Your Mac will use that connection to complete certain setup steps. If the network requires a password, have the password ready.

Plug in only the essential devices

If you’re using an external keyboard and trackpad or mouse, turn them on or plug them into your Mac. If you’re using an external display, plug it in and turn it on as well, but don’t connect any other peripherals yet. And of course plug in your Mac.

If you’ve never used a trackpad before, here’s a tip: To click, press down or tap on the trackpad surface.

Turn on your Mac

Some Mac notebooks automatically start up when you connect the computer to power or open its lid. On other Mac computers, press the power button to start up.

Use the setup assistant

A series of windows will ask you for setup details, such as your Apple ID. If you’ve used iTunes or have an iPhone or iPad, you already have an Apple ID. Use the same Apple ID on your Mac.

We recommend that you let the setup assistant turn on FileVaultiCloud Keychain, and Find My Mac. You can also let it transfer information from another computer or Time Machine backup, or you can do that later using Migration Assistant.

You’ll be asked to create the name and password of your computer account. You’ll need this information to log in to your Mac, change certain settings, and install software.

Check for software updates

When the setup assistant finishes setting up your Mac, you’ll see your Mac desktop, the Finder menu bar, and the Dock.

Click App Store in the Dock, then find and install any software updates. After your software is up to date, you can connect any printers or other peripherals and begin using your Mac.

Using 4K displays, 5K displays, and Ultra HD TVs with your Mac

Learn about Mac support for 4K displays, 5K displays, and Ultra HD TVs. Also learn about the system requirements and how to set up and adjust the display or TV.

Supported displays and configurations

You can use 4K displays and Ultra HD TVs with these Mac computers:

  • MacBook Pro (Retina, Late 2013) and later
  • Mac Pro (Late 2013)
  • iMac (27-inch, Late 2013) and later
  • Mac mini (Late 2014)
  • MacBook Air (Early 2015)
  • MacBook (Retina, 12-inch, Early 2015) and later

HDMI

You can use 4K displays and Ultra HD TVs at the following resolutions and refresh rates via the built-in HDMI port of your Mac:

  • 3840×2160 at 30 Hz refresh rate
  • 4096×2160 at 24 Hz refresh rate (mirroring is not supported at this resolution)

MacBook (Retina, 12-inch, Early 2015) and later, as well as late-2016 MacBook Pro models, support these resolutions and refresh rates over HDMI 1.4b using the USB-C Digital AV Multiport Adapter:

  • 3840×2160 at 30 Hz refresh rate
  • 4096×2160 at 24 Hz refresh rate (mirroring is not supported at this resolution)

MacBook (Retina, 12-inch, Early 2016) and late-2016 MacBook Pro models support 60Hz refresh rates over HDMI when used with a supported HDMI 2.0 display, an HDMI Premium Certified cable, and a supported USB-C to HDMI 2.0 adapter.

Single-Stream (SST) displays

Most single-stream 4K displays are supported at 30Hz operation.

With OS X Yosemite v10.10.3 and later, most single-stream 4K (3840×2160) displays are supported at 60Hz operation on the following Mac computers:

  • MacBook Pro (Retina, 13-inch, Early 2015) and later
  • MacBook Pro (Retina, 15-inch, Mid 2014) and later
  • Mac Pro (Late 2013)
  • iMac (27-inch, Late 2013) and later
  • MacBook Air (Early 2015)

With OS X Yosemite v10.10.3 and later, most single-stream 4K (4096×2160) displays are supported at 60Hz operation on the following Mac computers:

  • MacBook Pro (15-inch, Late 2016)
  • MacBook Pro (13-inch, Late 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-inch, Late 2016, Two Thunderbolt 3 Ports)
  • Mac Pro (Late 2013)
  • iMac (Retina 5K, 27-inch, Late 2014) and later

With macOS Sierra, MacBook (Retina, 12-inch, Early 2015) and later supports 4K (3840×2160) displays at 60Hz operation over DisplayPort.

Multi-Stream Transport (MST) Displays

These Mac computers support multi-stream transport (MST) displays at 60 Hz:

  • MacBook Pro (Retina, 15-inch, Late 2013) and later
  • MacBook Pro (Retina, 13-inch, Early 2015) and later
  • Mac Pro (Late 2013)
  • iMac (Retina 5K, 27-inch, Late 2014) and later

If you use a 60Hz MST display with the MacBook Pro (Retina, 15-inch, Mid 2015) with AMD Radeon R9 M370X graphics card or iMac (Retina 5K, 27-inch, Late 2014), only one additional Thunderbolt display can be supported. Learn more about Thunderbolt ports and displays.

You need to manually configure 4K displays to use MST. Follow the steps below to use the display’s built-in controls to enable this feature.

  • Sharp PN-K321: Choose Menu > Setup > DisplayPort STREAM > MST > SET
  • ASUS PQ321Q: Choose OSD menu > Setup > DisplayPort Stream
  • Dell UP2414Q and UP3214Q: Choose Menu > Display Setting > DisplayPort 1.2 > Enable
  • Panasonic TC-L65WT600: Choose Menu > Display Port Settings > Stream Setting > Auto

If your specific DisplayPort display is not listed above, check with the display’s manufacturer for compatibility information.

Your Mac will automatically detect an MST-enabled display. However, your display might require a firmware update to support 60Hz operation. Contact your display’s manufacturer for details.

Dual-Cable Displays

Some displays with resolutions higher than 4K require two DisplayPort cables to connect the display at full resolution:

  • The Dell UP2715K 27-inch 5K display is supported by iMac (Retina 5K, 27-inch, Late 2014) and later and Mac Pro (Late 2013) running OS X Yosemite v10.10.3 and later.
  • The HP Z27q 5K display is supported by iMac (Retina 5K, 27-inch, Late 2014) and later and Mac Pro (Late 2013) running macOS Sierra.

LG UltraFine Displays

The LG UltraFine 4K Display is supported on these Mac computers with DisplayPort Alt-Mode over USB-C:

  • MacBook Pro (15-inch, Late 2016)
  • MacBook Pro (13-inch, Late 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-inch, Late 2016, Two Thunderbolt 3 Ports)
  • MacBook (Retina, 12-inch, Early 2015) and later

The LG UltraFine 5K Display is supported on these Mac computers with Thunderbolt 3:

  • MacBook Pro (15-inch, Late 2016)
  • MacBook Pro (13-inch, Late 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-inch, Late 2016, Two Thunderbolt 3 Ports)

Adjusting your display

Use System Preferences > Displays to adjust or scale the resolution on your display. This can make text and objects appear larger or give you more space on your screen.

Hover your mouse over one of the resolution options to see more detail on that option. To get a Detect Displays button to appear, press the Option key. To see all the available resolutions, hold down the Option key while clicking the Scaled button.

If you change display resolutions when mirroring to a 4K display or Ultra HD TV, some distortion can occur. Turn mirroring off and back on to correct this.

To get the best graphics performance from your 4K display, connect the display or its adapter directly to your Mac, instead of connecting through another peripheral or device.

Use multiple displays with your Mac Pro (Late 2013)

Learn how to connect multiple displays (such as monitors, TVs, and projectors) to your Mac Pro (Late 2013) using Thunderbolt, Mini DisplayPort, and HDMI connections.

Display configurations you can use with your Mac Pro (Late 2013)

You can connect up to six of the following properly-configured displays to your Mac Pro (Late 2013).

  • Six Apple Thunderbolt Displays (27-inch), Apple LED Cinema Displays (27-inch), or third-party Mini DisplayPort displays.
  • Three 4K displays: two connected via Mini DisplayPort and one connected via HDMI.
  • One 4K Ultra HD TV or 4K display using HDMI and four Apple Thunderbolt Displays (27-inch), Apple LED Cinema Displays (27-inch), or third-party Mini DisplayPort displays.
  • Two HDMI (HD or 4K) devices: one connected via HDMI and one connected via Mini DisplayPort with an HDMI adapter.
  • Six DVI displays. This configuration requires an active DVI adapter.

See Using 4K displays and Ultra HD TVs with Mac computers for a list of 4k displays that work with your Mac Pro.

When connecting your displays, make sure you’re using a supported configuration by connecting them to the HDMI and Thunderbolt ports on your Mac Pro. Attach displays to different Thunderbolt busses when possible (see the figure below). Don’t attach more than two displays to any bus. This means that if you use the HDMI port, be sure to then only use one of the bottom two Thunderbolt ports (Bus 0).

 

When you start up your Mac Pro, one connected display initially illuminates. Any additional connected displays display an image after your Mac is finished starting up. If one or more displays don’t display an image after startup is complete, make sure your displays and any display adapters are connected properly.

If you’re using Windows on your Mac with Boot Camp, it has different specifications for connecting multiple displays.

Use more than one 4K Ultra HD TV

You can connect a 4K Ultra HD TV to the HDMI port, and a 4K Ultra HD TV to a Thunderbolt port. Use an HDMI adapter that conforms to the High Speed HDMI cable standard. Check with the manufacturer of the cable to determine if it supports this standard. Don’t use Thunderbolt Bus 0 to connect this additional device if you’ve already connected a 4K Ultra HD TV to the HDMI port.

Use display rotation and scaling with a 4K Ultra HD TV or 4K display

Scaling and display rotation are supported for 4K Ultra HD TVs or 4K displays connected to your Mac Pro using the HDMI port. Some 4k displays might not work with display rotation when the display is set to multi-stream (MST) mode. If this happens, use the display in single-stream (SST) mode instead.

Connect a DVI display

Your Mac Pro (Late 2013) supports DVI displays using Mini DisplayPort to DVI adapters. Use a single-link DVI adapter such as the Apple Mini DisplayPort to DVI adapter for DVI displays with a resolution up to 1920×1200. Use a Dual-Link DVI adapter such as the Apple Mini DisplayPort to Dual-Link DVI adapter for resolutions up to 2560×1600.

Your Mac Pro (Late 2013) supports a total of two single-link DVI displays. If you connect a third DVI display using a passive adapter or a display using HDMI, it causes one of the three displays to become inactive.

Connect more than two DVI or HDMI displays

Mac Pro supports a total of two DVI or HDMI displays when connected via the built-in HDMI port or using the Apple Mini DisplayPort to DVI adapter. To connect additional DVI displays, use an active DVI adapter like the Apple Mini DisplayPort to Dual-Link DVI adapter. You can connect up to six active adapter DVI displays. This requires a powered USB hub since Mac Pro offers four USB ports and you need six USB ports to connect the Dual-Link DVI adapters.

Learn more

Get help with video issues on external displays connected to your Mac

Try these steps if the image on an external display connected to your Mac is blank or doesn’t look the way you expect.

Before you begin

You can resolve many display issues by updating the software on your Apple devices, cables, and adapters. If you can see an image on your screen, check for software updates using the Mac App Store:

  1. Connect your external display and any Apple video cables or adapters that you use with it.
  2. From the Apple menu, choose App Store.
  3. Click the Updates button in the App Store window.
  4. Install any macOS or firmware updates that are listed.

If you’re using a display, hub, extender, or adapter not made by Apple, check with the manufacturer for any updates that might be available.

If you’re trying to connect a 4K display or Ultra HD TV with your Mac, make sure your computer meets the requirements for using these external displays.

If your software and firmware are up to date, or if you can’t see the image on your screen, try the steps below for your specific issue.

iMac Tips

Your iMac is packed with advanced technologies and a beautiful reflection-reducing display in a remarkably thin design.

Part of the back of an iMac, showing the 3.5 mm headphone jack, SDXC slot, USB 3 ports, Thunderbolt 2 ports, and Gigabit Ethernet port.
  • 3.5 mm headphone jack: Plug in stereo headphones or a digital 5.1 surround-sound speaker system and experience high-quality sound while watching movies or listening to your favorite music.
  • SDXC card slot: Transfer photos, videos, and data to and from your iMac, with the latest high-capacity SD cards.
  • USB 3 ports: Connect an iPad, iPhone, iPod, digital camera, camcorder, external storage, or printer quickly and easily. The iMac USB 3 ports support USB 3 and USB 2 devices.
  • Thunderbolt 2 ports: Connect high-speed peripherals such as RAID arrays, external displays, and docking stations. Thunderbolt 2 supports adapters (sold separately) for technologies like FireWire or HDMI, for increased connectivity.
  • Gigabit Ethernet port: Connect a router or modem to get on the Internet, or connect to another computer to transfer files without using Wi-Fi.
Back view of iMac showing the AC power cord and the power button.
  • AC power cord: Pass the power cord through the hole in the stand, plug it into the power port on the back of your iMac, then plug the cord into a power outlet.
  • Power button: Press and hold for three seconds to turn your iMac on or off, or press to put it to sleep.

MacBook Air Tips

Take a tour

The 13-inch MacBook Air has the following features built in:

The left side view of a MacBook Air with callouts to the MagSafe 2 port, the USB 3 port, the 3.5 mm headphone jack, and the dual microphones.
  • MagSafe 2 power port: Charge your computer. If you accidentally trip over the power cord, it cleanly detaches.
  • USB 3 ports: Transfer data, connect USB 2 and USB 3 devices, and more.
  • 3.5 mm headphone jack: Plug in stereo headphones or a digital 5.1 surround-sound speaker system and experience high-quality sound while watching movies or listening to your favorite music.
  • Dual microphones: Talk with friends or record audio.
The right side of a MacBook Air, showing the SDXC card slot, another USB 3 port, and the Thunderbolt 2 port.
  • SDXC card slot: Transfer photos and videos from your digital camera.
  • Thunderbolt 2 port: Transfer data at lightning-fast speeds, and connect a display such as the Apple Thunderbolt Display.
Looking down on an open MacBook Air, with callouts to the FaceTime HD camera, the power button, and the Multi-Touch trackpad.
  • FaceTime HD camera: Make FaceTime video calls or take pictures and video. If the light is glowing, the camera is on. For more information, see FaceTime.
  • Power button: Press and hold for three seconds to turn your MacBook Air on or off, or press to put it to sleep.
  • Multi-Touch trackpad: Use the Multi-Touch trackpad for precise pointer control. It supports inertial scrolling, pinch, rotate, swipe, three-finger swipe, four-finger swipe, tap, double-tap, and drag capabilities. For more about using gestures, see Trackpad.

Set up

The first time you turn on your MacBook Air, Setup Assistant walks you through the simple steps needed to start using your new Mac. If you want to transfer your data from another computer, see Migrate your data for details.

A screen with Setup Assistant open to the Welcome screen.

Be sure to connect to Wi-Fi, turn on Bluetooth® wireless technology, get an Apple ID, then sign in to iCloud. You can also activate Siri if you want. You can do these steps quickly and easily with Setup Assistant—but if you want to do them later, here’s how:

Connect to Wi-Fi. Click the Wi-Fi status icon in the menu bar, then choose a Wi-Fi network and enter the password, if necessary.

Turn Wi-Fi on or off. Click the Wi-Fi status icon in the menu bar, then choose Turn Wi-Fi On or Turn Wi-Fi Off.

Turn Bluetooth on or off. Click the Bluetooth icon in the menu bar, then choose Turn Bluetooth On or Turn Bluetooth Off.

Tip: If you don’t see the Wi-Fi status icon or Bluetooth icon in the menu bar, you can add them. For Wi-Fi, choose Apple menu > System Preferences, then click Network. Click Wi-Fi in the list on the left, then select “Show Wi-Fi status in menu bar.” For Bluetooth, choose Apple menu > System Preferences, click Bluetooth, then select “Show Bluetooth in menu bar.”

Get an Apple ID. Your Apple ID is the account you use for everything you do with Apple—including using the App Store, the iTunes Store, iCloud, iMessage, and more. Your Apple ID consists of an email address and a password. You need only one Apple ID to use any Apple service, on any device—whether it’s your computer, iOS device, or Apple Watch. It’s best to have your own Apple ID and not share it—create separate Apple IDs for each family member.

If you don’t already have an Apple ID, you can create one (it’s free). Go to the Apple ID account website.

Important: If you forget your Apple ID password, you don’t need to create a new Apple ID. Just click the Forgot link in the login window to retrieve your password.

Set up iCloud on your MacBook Air. With iCloud, you can store all of your content—documents, movies, music, photos, and more—in the cloud, and access it anywhere you go.

To set up iCloud, choose Apple menu > System Preferences, then click iCloud. In the window that appears, enter your Apple ID and password. Then select the features you want to use. To find out more, see Access your content anywhere with iCloud.

Important: Be sure to use the same Apple ID for iCloud on all your devices.

For information about setting up and using Siri on your MacBook Air, see Siri.

MacBook Pro Tips

Set up

The first time your MacBook Pro starts up, Setup Assistant walks you through the simple steps needed to begin using your new Mac. If you want to transfer your data from another computer, see Migrate your data for details.

A screen with Setup Assistant open to the Welcome screen.

Be sure to connect to Wi-Fi, turn on Bluetooth® wireless technology, get an Apple ID, then sign in to iCloud. Activate Siri during setup, if you want. If your MacBook Pro has the Touch Bar, you can also set up Touch ID and Apple Pay.

You can do these steps quickly and easily with Setup Assistant—but if you want to do them later, here’s how:

Connect to Wi-Fi. Click the Wi-Fi status icon in the menu bar, then choose a Wi-Fi network and enter the password, if necessary.

Turn Wi-Fi on or off. Click the Wi-Fi status icon in the menu bar, then choose Turn Wi-Fi On or Turn Wi-Fi Off.

Turn Bluetooth on or off. Click the Bluetooth icon in the menu bar, then choose Turn Bluetooth On or Turn Bluetooth Off.

Tip: If you don’t see the Wi-Fi status icon or Bluetooth icon in the menu bar, you can add them. For Wi-Fi, choose Apple menu > System Preferences, then click Network. Click Wi-Fi in the list on the left, then select “Show Wi-Fi status in menu bar.” For Bluetooth, choose Apple menu > System Preferences, click Bluetooth, then select “Show Bluetooth in menu bar.”

Get an Apple ID. Your Apple ID is the account you use for everything you do with Apple—including using the App Store, the iTunes Store, iCloud, iMessage, and more. Your Apple ID consists of an email address and a password. You need only one Apple ID to use any Apple service, on any device—whether it’s your computer, iOS device, or Apple Watch. It’s best to have your own Apple ID and not share it—create separate Apple IDs for each family member.

If you don’t already have an Apple ID, you can create one (it’s free). Go to the Apple ID account website.

Important: If you forget your Apple ID password, you don’t need to create a new Apple ID. Just click the Forgot link in the login window to retrieve your password.

Set up iCloud on your MacBook Pro. With iCloud, you can store all of your content—documents, movies, music, photos, and more—in the cloud, and access it anywhere you go.

To set up iCloud, choose Apple menu > System Preferences, then click iCloud. In the window that appears, enter your Apple ID and password. Then select the features you want to use. For more about iCloud, see Access your content anywhere with iCloud.

Important: Be sure to use the same Apple ID for iCloud on all your devices.

Set up Siri. You can enable Siri on your MacBook Pro when prompted during setup. To learn how to turn on Siri later and for information about using Siri on your Mac, see Siri.

Set up Touch ID. If your MacBook Pro has the Touch Bar and Touch ID, you can add a fingerprint to Touch ID during setup. To set up Touch ID later or to add additional fingerprints, click the System Preferences icon  in the Dock, or choose Apple menu > System Preferences. Then click Touch ID. To add a fingerprint, click the add icon and follow the onscreen instructions. You can add up to three fingerprints per user account (you can add up to five fingerprints total to your MacBook Pro).

The Touch ID preferences window with options for adding a fingerprint and using Touch ID to unlock your Mac, use Apple Pay, and buy from the iTunes, App Store, and iBooks Store.

You can also set options for how you want to use Touch ID on your MacBook Pro: to unlock your Mac instead of entering your password, to use Apple Pay (see Apple Pay), or to purchase items on the iTunes Store, App Store, and iBooks Store.

Tip: If two or more users use the same MacBook Pro, each one can add a fingerprint to Touch ID to quickly unlock, authenticate, and log in to the MacBook Pro. Your MacBook Pro can store a total of five fingerprints.

For more information about Touch ID, see the Apple Support article Use Touch ID on your MacBook Pro.

Set up Apple Pay. If you have a MacBook Pro with the Touch Bar, you can set up Apple Pay for one user account on your MacBook Pro during setup. Other users can still pay with Apple Pay, but they must complete the purchase using their iPhone or Apple Watch that’s been set up for Apple Pay (see Apple Pay for more details). Follow the onscreen prompts to add and verify your card. If you already use a card for iTunes purchases, you might be prompted to verify this card first.

To set up Apple Pay or add additional cards later, click the System Preferences icon  in the Dock, or choose Apple menu > System Preferences. Then click Wallet & Apple Pay and follow the onscreen prompts to set up Apple Pay.

Note: The card issuer determines whether your card is eligible to use with Apple Pay, and may ask you to provide additional information to complete the verification process. Many credit and debit cards can be used with Apple Pay. For information about Apple Pay availability and current credit card issuers, see the Apple Support article Apple Pay Participating Banks.

The desktop

The first thing you see on your MacBook Pro is the desktop, where you can quickly open apps, search for anything on your MacBook Pro and the web, organize your files, and more.

A MacBook Pro screen calling out the Apple menu, desktop, Help menu, Finder window, menu bar, Wi-Fi status icon, Ask Siri icon, Finder icon, System Preferences icon, and the Dock.

Tip: Can’t find the pointer? To magnify it temporarily, move your finger rapidly back and forth on the trackpad. Or if you’re using a mouse, slide it back and forth quickly.